Digital Transformation of Côte d'Ivoire SME Agency

Context

National institution responsible for SME development, facing manual processes and need for digital service modernization.

Challenge

Modernize the entire IS, deploy ERP and BI tools, and improve digital services to Ivorian SMEs while ensuring cybersecurity.

Solution

Cloud migration (Azure & AWS), ODOO & SAGE ERP deployment, iNEED HRIS implementation, Business Intelligence division creation with Power BI.

Results

• Significantly improved digital services to SMEs
• IT governance aligned with national objectives
• Operational BI division for data-driven management
• Strengthened cybersecurity and business continuity

Technologies

Role

CIO & Digital Transformation Director – Strategic and operational leadership